Shipping Policy for Teeka LTD

At Teeka LTD, we strive to provide efficient and transparent shipping services for all our valued customers. Below are the details regarding our shipping options and associated costs:

We are committed to delivering your order as quickly and efficiently as possible. Currently, we offer shipping to the UK, US, Canada, Australia, and select non-EU countries.

Due to current regulations, we are unable to ship to EU countries at this time. We apologize for any inconvenience this may cause and appreciate your understanding.

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Shipping Times:
    •    UK: 3-5 business days
    •    International (US, Canada, Australia, Non-EU): 7-14 business days

Shipping Fees:
    •    Standard UK Shipping: £3.99
    •    Free UK shipping on orders over £50
    •    International shipping rates apply at checkout

If you have any questions or need assistance with your order, please don’t hesitate to contact us.

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2. Shipping Methods & Delivery Times

UK Shipping:
    •    All orders shipped within the UK are delivered using Royal Mail services.
    •    Standard delivery aim: 2 to 3 working days.
    •    Please allow additional time during busy periods (e.g., sales, holidays).
    

International Shipping:
    •    Orders shipped outside of the UK will be sent using Royal Mail International services.
    •    Delivery aim: 5 to 7 working days.
    •    Delivery times may vary depending on the destination country.

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3. Order Processing Time

Orders are typically processed and dispatched within 1-2 business days of receiving payment. Orders placed on weekends or public holidays will be processed on the next business day.

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4. Customs & Import Duties

For international orders, please note that import duties, taxes, and customs charges are the responsibility of the customer. Teeka LTD is not responsible for these additional charges.

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5. Tracking Your Order

Upon dispatch, you will receive a confirmation email containing your tracking details, which you can use to track the status of your delivery.

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6. Lost or Delayed Packages

If your package is delayed or lost during transit, please contact our customer support team. We will assist you in resolving the issue with the courier, though Teeka LTD cannot guarantee delivery timelines due to factors beyond our control (e.g., customs delays, natural disasters, etc.).

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7. Changing Shipping Information

Please ensure all shipping information is correct when placing your order. If you notice an error after placing your order, please contact us immediately. We will do our best to update the shipping details, but once the order is processed, we cannot guarantee changes.